The User Services Area of the
                 Internet Engineering Task Force (IETF)

                   Joyce K. Reynolds, <jkrey@isi.edu>
                              October 1993

   When the IETF was first established, it did not immediately create a
   distinct User Services Area.  As of 1991, this area has grown to take
   its place with other Internet Engineering Steering Group (IESG) areas
   as the importance of a user services forum has increased globally.
   This area provides an international forum for people interested in
   all levels of user services, to identify and initiate projects
   designed to improve the quality of the information available to users
   of the Internet.

   One continuing goal of the User Services Area is to coordinate the
   development of user information services by clearly and concisely
   providing documentation information and distribution for the Internet
   community.  FYI (For Your Information) RFCs (Request for Comments)
   are introductory and overview documents for network users.  Their
   purpose is to make available general information, rather than the
   protocol specifications or standards that is typical of other RFCs.
   FYIs are allied to the RFC series of notes, but provides information
   about who does what on the Internet.  The FYI RFC series has proved a
   success since its initiation, and its goal is to continue to do so.
   A current list of FYI RFCs are listed at the end of this document.

   The actual projects of the User Services Area are handled by the
   creation of Working Groups.  There are currently ten working groups
   in this area.

   Four new FYI RFCs have been published (FYIs 21, 20, 19, and FYI 2).
   See the "Internet Documentation for USERS (not Wizards!)" section,
   page 6 of this report.  Since the Amsterdam IETF, we have the
   following draft documents in process the User Services Area:

   Internet-Drafts:

        draft-ietf-isn-faq-01.txt
        draft-ietf-ids-pilots-00.txt
        draft-ietf-iafa-howftp-00.txt
        draft-ietf-ids-x500-survey-02.txt
        draft-ietf-iiir-html-01.txt, ps
        draft-ietf-nisi-nics-00.txt







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                        IETF User Services Area             October 1993


   Other draft postings:

        FYI 4, RFC 1325, "FYI on Questions and Answers: Answers to
        Commonly asked "New Internet User" Questions", has been
        updated and is now under review.  You may anonymous FTP it
        from: naic.nasa.gov as files/fyi4-june93.txt.

   The following working groups in the User Services Area have had the
   following adjustments since the last IETF in Amsterdam:

      Trainmat (Training Materials WG)

         Ellen Hoffman (Merit) has stepped aside from co-chair of this
         group due to time constraints.  Jill Foster will continue to
         chair this group.

      ISN (Internet School Networking WG)

         John Clement and Connie Stout have stepped aside as co-chairs.
         Jennifer Sellers (NASA) who led the ISN session in Amsterdam,
         has come on board as new co-chair to work with Art St. George,
         who will continue as co-chair.

      IIIR (Integration of Internet Information Resources WG)

         Kevin Gamiel (CNIDR) has come on board as new co-chair with
         current chair, Chris Weider.

IETF User Services Area Working Groups

         Internet Anonymous FTP Archives (IAFA).  IAFA is chartered to
         define a set of recommended standard procedures for the access
         and administration of anonymous ftp archive sites on the
         Internet.

         Integration of Internet Information Resources (IIIR).  IIIR is
         chartered to facilitate interoperability between Internet
         Information Services, and to develop, specify, and align
         protocols designed to integrate the plethora of Internet
         information services (WAIS, archie, Prospero, etc.) into a
         single "virtually unified information service".










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                        IETF User Services Area             October 1993


         Integrated Directory Services (IDS).  The IDS Working Group is
         chartered to facilitate the integration and interoperability of
         current and future directory services into a unified directory
         service.  This work will unite directory services based on a
         heterogeneous set of directory services protocols (X.500,
         WHOIS++, etc.).  In addition to specifying technical
         requirements for the integration, the IDS Group will also
         contribute to the administrative and maintenance issues of
         directory service offerings by publishing guidelines on
         directory data integrity, maintenance, security, and privacy
         and legal issues for users and administrators of directories.

         Internet School Networking (ISN).  ISN is chartered to
         facilitate the connection of the United States' K-12
         (Kindergarten-12th Grade) schools, public and private, to
         promote school networking in general.

         Networked Information Retrieval (NIR).  NIR is chartered to
         increase the useful base of information about networked
         information retrieval tools, their developers, interested
         organizations, and other activities that relate to the
         production, dissemination, and support of NIR tools.  NIR is a
         cooperative effort of the IETF, RARE, and CNI.

         Network Information Services Infrastructure (NISI).  NISI is
         exploring the requirements for common, shared Internet-wide
         network information services.  The goal is to develop an
         understanding for what is required to implement an information
         services "infrastructure" for the Internet.

         Network Training Materials (TRAINMAT).  The Network Training
         Materials Working Group is chartered to enable the research
         community to make better use of the networked services.
         Towards this end, the Working Group will work to provide a
         comprehensive package of "mix and match" training materials for
         the broad academic community which will: 1) enable user support
         staff to train users to use the networked services and 2)
         provide users with self-paced learning material.  In the first
         instance, it will not deal with operational training.  This
         Working Group is the IETF component of a joint RARE/IETF group
         working on Network Training Materials.

         User Documentation (USERDOC2).  UserDoc2 is preparing a revised
         bibliography of on-line and hard copy documents/reference
         materials/ training tools addressing general networking
         information and how to use the Internet.  (Target audience:
         those individuals who provide services to end users and end
         users themselves.)



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                        IETF User Services Area             October 1993


         Universal Resource Identifiers (URI).  URI is chartered to
         define a set of standards for the encoding of system
         independent Resource Location and Identification information
         for the use of Internet information services.

         User Services (USWG).  The User Services Working Group provides
         a regular forum for people interested in all user services to
         identify and initiate projects designed to improve the quality
         of information available to end-users of the Internet.

         Whois and Network Information Lookup Service (WNILS).  The
         purpose of WNILS is to expand and define the standard for WHOIS
         services, to resolve issues associated with the variations in
         access, and to promote a consistent and predictable service
         across the network.




































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                        IETF User Services Area             October 1993


      +-----------------------------------------------------------+
      | WG            Chair(s)          Mailing List              |
      +-----------------------------------------------------------+
      | IAFA          Peter Deutsch     iafa@bunyip.com           |
      |               Alan Emtage                                 |
      |                                                           |
      +-----------------------------------------------------------+
      | IDS           Tim Howes         ids@merit.edu             |
      |               Chris Weider                                |
      |                                                           |
      +-----------------------------------------------------------+
      | IIIR          Kevin Gamiel      iiir@merit.edu            |
      |               Chris Weider                                |
      |                                                           |
      +-----------------------------------------------------------+
      | ISN           Art St. George    isn-wg@unmvma.unm.edu     |
      |               Jennifer Sellers                            |
      |                                                           |
      +-----------------------------------------------------------+
      | NIR           George Brett      nir@mailbase.ac.uk        |
      |               Jill Foster                                 |
      |                                                           |
      +-----------------------------------------------------------+
      | NISI          April Marine      nisi@merit.edu            |
      |               Pat Smith                                   |
      |                                                           |
      +-----------------------------------------------------------+
      | TRAINMAT      Jill Foster       us-wg@nic.near.net        |
      |                                                           |
      +-----------------------------------------------------------+
      | URI           Alan Emtage       uri@bunyip.com            |
      |               Jim Fullton                                 |
      |                                                           |
      +-----------------------------------------------------------+
      | USERDOC2      Ellen Hoffman     userdoc@merit.edu         |
      |               Lenore Jackson                              |
      |                                                           |
      +-----------------------------------------------------------+
      | USWG          Joyce K. Reynolds us-wg@nic.near.net        |
      |                                                           |
      +-----------------------------------------------------------+
      | WNILS         Joan C. Gargano   ietf-wnils@ucdavis.edu    |
      |                                                           |
      +-----------------------------------------------------------+







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                        IETF User Services Area             October 1993


Internet Documentation for USERS (not Wizards!)

The FYI RFC Series


        FYI 21  "A Survey of Advanced Usages of X.500", (Also RFC
                1491), July 1993.

        FYI 20  "FYI on "What is the Internet?", (Also RFC 1462),
                May 1993.

        FYI 19  "FYI on Introducing the Internet-- A Short
                Bibliography of Introductory Internetworking
                Readings", (Also RFC 1463), May 1993.

        FYI 18  "Internet Users' Glossary", (Also RFC 1392),
                January 1993.

        FYI 17  "The Tao of IETF - A Guide for New Attendees of the
                Internet Engineering Task Force, (Also RFC 1539),
                October 1993.

        FYI 16  "Connecting to the Internet: What Connecting
                Institutions Should Anticipate", (Also RFC 1359),
                August 1992.

        FYI 15  "Privacy and Accuracy Issues in Network
                Information Center Databases", (Also RFC 1355),
                August 1992.

        FYI 14  "Technical Overview of Directory Services Using
                the X.500 Protocol", (Also RFC 1309), March 1992.

        FYI 13  "Executive Introduction to Directory Services Using
                the X.500 Protocol", (Also RFC 1308), March 1992.

        FYI 12  "Building a Network Information Services Infrastructure",
                (Also RFC 1302), February 1992.

        FYI 11  "A Catalog of Available X.500 Implementations",
                (Also RFC 1292), January 1992.

        FYI 10  "There's Gold in them thar Networks! or Searching for
                Treasure in all the Wrong Places", (Also RFC 1402),
                January 1993.

        FYI 9  "Who's Who in the Internet: Biographies of IAB, IESG
               and IRSG Members", (Also RFC 1336), May 1992.



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                        IETF User Services Area             October 1993


        FYI 8  "Site Security Handbook", (Also RFC 1244), July 1991.

        FYI 7  "FYI on Questions and Answers: Answers to Commonly Asked
               "Experienced Internet User" Questions", (Also RFC
               1207), February 1991.

        FYI 6  "FYI on the X Window System", (Also RFC 1198),
               January 1991.

        FYI 5  "Choosing a Name for Your Computer", (Also RFC 1178),
               August 1990.

        FYI 4  "FYI on Questions and Answers: Answers to Commonly
               asked "New Internet User" Questions", (Also RFC 1325),
               May 1992.

        FYI 3  "FYI on Where to Start: A Bibliography of Internetworking
               Information", (Also RFC 1175), August 1990.

        FYI 2  "FYI on a Network Management Tool Catalog: Tools for
               Monitoring and Debugging TCP/IP Internets and
               Interconnected Devices", (Also RFC 1470), June 1993.

        FYI 1  "F.Y.I. on F.Y.I.: Introduction to the F.Y.I.
               Notes", (Also RFC 1150), March 1990.



   Details on obtaining FYI RFCs via FTP or EMAIL may be obtained by
   sending an EMAIL message to "rfc-info@ISI.EDU" with the message body
   "help: ways_to_get_rfcs".

   For example:

                To: rfc-info@ISI.EDU
                Subject: getting rfcs

                help: ways_to_get_rfcs













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